Lesser Slave River News

Community news updates from the MD

MD Offers 24/7 Urgent Call-in Support for Residents

The MD offers a 24/7 reception service to address time-sensitive resident requests outside of regular working hours. While most MD staff follow standard office hours, issues like utility disruptions or animals at large can occur anytime. Our urgent call-in service helps connect residents to the necessary departments and resources during evenings and weekends.

To reach an MD department after 4:30pm on weekdays or at any time during the weekend, simply dial the main administration office number 780.849.4888 (toll-free 1.866.449.4888), and you'll be connected to a live agent. The relevant department will then review and respond to your call on a priority basis.

Please be mindful that the after-hours call-in service is specifically designed for urgent resident requests. To alleviate pressure on this service, kindly reach out for any non-urgent questions, concerns, or complaints during regular business hours, from 8:15am to 4:30pm, Monday to Friday. Residents may also submit a complaint or service request through the Alert the MD form on the website.

In cases requiring immediate action for urgent matters, please dial 9-1-1. Your cooperation is greatly appreciated.

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MD administration offices are open from Monday to Friday between 8:15am and 4:30pm.
Main Office: Box 722 - 3000, 15th Ave SE, Slave Lake, AB
T:780.849.4888  F:1.866.449.4888
Sub-office: 660061 Range Road 20, Flatbush, AB
T:780.681.3929  F:1.866.681.3929




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