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The Utilities department provides critical engineering, operations and maintenance services for our communities. Helming a spectrum of planning, construction, operation and maintenance roles, this team works tirelessly to ensure everyone within in the MD’s borders has a safe and reliable supply of drinking water.

Better Tasting Water

Historically, the MD’s water treatment plants have struggled with organics removal, resulting in taste and odor issues during the warmer months. The water was perfectly safe to drink — but sometimes had a musky taste. The new systems implemented in 2022 to the treatment process (PAC and acid dosing systems for the technically inclined) delivered great-tasting water to residents year-round.

Reliable and Redundant Water Capture

The Utilities team manages two stations that pump raw water from Lesser Slave Lake to its treatment facilities in Smith and Canyon Creek. This becomes the water we use in our homes and businesses — and for mission-critical fire suppression purposes. These pump stations are vital to providing the entire MD with a reliable water supply, and the time has come to replace them.

The water intake rehabilitation project is already underway, with an estimated window of two years to bring the Smith and Canyon Creek facilities to optimum operational status. The Canyon Creek phase will also see a redundant underground intake line to immediately divert intake water in the event of a rupture in the main line.

Utility Electronic Billing

Ratepayers can opt to receive their utility invoices via email instead of regular post. Want to make the switch to electronic billing? Visit mdlsr.ca/utilities to download and complete the e-send enrolment form. Those who don’t submit an enrolment form will continue to receive their usual paper invoice in the mail.

Regardless of which billing method you choose, payment methods stay the same: by mail, via online banking, or in-person at the Slave Lake and Flatbush MD offices.

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Lead Test Programs

While the current allowable concentration of lead in drinking water — as mandated by Alberta Environment and Parks (AEP) — is 5 micrograms per litre, there is no measurable amount of lead in Lesser Slave River's drinking water when it leaves our water treatment plant and enters the distribution system.

To remain in compliance with AEP standards, the MD must test lead levels in residential buildings to ensure lead is not leaching into the drinking water through possible lead service lines found within the buildings.

To learn about testing for lead in drinking water, please review the AEP guidance documents.


Southshore Sewer Project

The MD completed the final stage of a $21.3 million wastewater facility in 2006 that provides rural sewage collection and treatment services to the Southshore communities of Canyon Creek, Widewater, Wagner, and Nine Mile Point.

The Southshore Sewer Project, which was the largest project ever undertaken by the municipality, was also Alberta’s first municipal membrane bioreactor and precedent setting in its use of new, innovative biotechnology.

Since start-up in early 2006, the state-of-the-art facility has consistently produced high-quality effluent in terms of low organics, suspended solids, nutrients, and microorganisms, which will meet the demands of the community for the foreseeable future while protecting the environment.

Late 2011 saw the installation of a lift station, collector lines, and private service connections to over 250 residences. An additional 150 private service connections were completed in 2012. All serviceable residents were required to connect to this municipal wastewater system per Bylaw 2003-08.

This successful project was the result of collaborative efforts of the municipality, Alberta Environment, Alberta Infrastructure and Transportation, Infrastructure Canada-Alberta Program, and area residents.

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Water Meter Replacement Project

Your water meter contains two key components:

  1. a water meter body through which water passes into your home; and
  2. a battery-powered sensor (register) that reads the volume of water that passes through the meter body.

The Water & Utilities department visited households across the MD to replace water meter sensors at no cost to ratepayers. While the brass body of the water meters will remain functional for years to come, the existing sensors have a limited lifespan and must be changed periodically. The new sensors incorporate LED & signalling technology and are expected to last between 15 and 20 years.

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